Check-in & Check-out
On the day of arrival, your room and hotel services are available from 3:00 pm.
On the day of departure, your room and hotel services are available until 10:00 am.
Reservations
Your reservation becomes binding once the deposit has been received.
You can pay the deposit by bank transfer or credit card.
Package offers must be booked in advance and each package is valid as a separate offer.
Payment
We accept cash payments up to €1,999, debit cards and Visa for settling your hotel bill.
Unfortunately, we cannot accept Diners Club or American Express.
Cancellations & Travel Insurance
Unexpected circumstances can always arise.
If you are unable to take your holiday as planned, please inform us in writing as early as possible.
- up to 15 days before arrival: free cancellation
- from 14 days before arrival: 100% of the total booked amount will be charged
We recommend taking out travel cancellation insurance. You can conveniently
arrange this directly through us.
Wellness & Pool
To help you enjoy our wellness area in peace, the following opening hours apply:
- pool: 7:00 am–7:00 pm
- sauna: 2:00 pm–7:00 pm
Dining Times
- breakfast: 7:30 am–10:00 am
- dinner: Please arrive at the restaurant between 7:00 pm and 8:00 pm.
Non-Smoking Hotel
Hotel Rose is a non-smoking property.
We therefore kindly ask you to smoke outdoors only.
Room Numbers & Floors
We are happy to take your preferences regarding the floor and room number into consideration.
However, we cannot guarantee a specific room number or floor.
Thank you for your understanding.